In this guide, I will show you how to get help from First Bank Nigeria customer care using either their phone number, live chat, email address or WhatsApp.
Founded in 1894, First Bank Nigeria is one of the oldest banks in Nigeria. FBN also operates in several other West African countries and beyond.
First bank Nigeria has a huge customer base that spans into millions and providing adequate support for its customers is one of the bank primary concern.
People may have complaints they want to make if they don’t get quality service or if there is something they want to be addressed for them. Therefore this banking giant has several means by which its customers can get in touch with them online.
This helps customers to easily solve any problem they might have encountered from the comfort of their homes.
If just like many Nigerians you want to learn how to contact First bank Nigeria customer care Via Whatsapp, email, phone number, etc.; you can delve deep into this post with me to learn how to do that.
First Bank customer care phone number
As a customer of First bank, you can easily call to speak with an online representative. They provide several helplines/contact numbers through which you can do that.
To speak with an online representative you can call any of the numbers below:
- +2341 9052326
- +234 1 90520000
- +234 700 FIRST CONTACT (+234 700 34778 2668228)
- +234708 062 5000
- +234 1 448 5500
Note that calling the First Bank Nigeria customer care phone number is not free. In other words, calling any of the numbers is not toll-free and it has a financial implication.
Some customers will not fancy this method because of the financial implication.
If you are one of those customers, keep reading to discover other methods of contacting First bank customer care without any cost implication.
First Bank customer care Whatsapp, Facebook & Twitter
Presently First bank has not provided a means for customers to receive help via Whatsapp. In other words, no First bank customer can contact them via Whatsapp.
You can use the official Twitter page of First bank to file a complaint or make an enquiry.
To get assistance via Twitter you can use @FirstBankngr. The handle is available 24/7 to all First bank Nigeria customers.
You can also use the Facebook platform to receive assistance. You can forward all complaints and enquiries through the official Facebook page of First Bank Nigeria PLC and receive assistance instantly.
First Bank customer care live chat
The live chat/online chat is also another way to get help online. It is one of the best means to contact a First Bank customer care representative online. All you have to do is click on the live chat link on the official website of FBN.
Fill in the form you’re provided with and submit. Within a few minutes, you’ll be connected to an online customer care personnel. You can then chat with the personnel and relay your complaints or make enquiries.
Note that to be able to use this feature you need to sign up for an online account with First bank Nigeria.
Check out >> List of current commercial banks in Nigeria
First Bank customer care email
Another way to make complaints or enquiries is by using the First bank customer care email.
To complaint or make enquiries, you can send an email to [email protected]
Alternatively, you can visit the contact us page and fill in your details and also file a complaint or make enquiries afterwards.
Ensure you enter accurate information of yourself and you will get a reply within a short period of submitting your complaint.
All I did was show you how you can easily send a complaint or make an enquiry with First Bank customer care representative online.
Please don’t leave any complaint or sensitive information in my comment section. Because I am not a staff of First bank Nigeria and I cannot provide assistance for you in any way. Thanks
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